​1. Scope of application

The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.

​

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Hedwig Maria Scharlipp.

By placing the products in the online store, we submit a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

​

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English, French. We store the text of the contract on our systems, but these are not accessible to you.

​

4. Terms of delivery

Delivery options

We ship the products to the delivery address specified in the order process. We deliver by mail order. It is also possible to collect the goods yourself.
We do not deliver to packing stations.

​

5. Payment

The following payment methods are available in our store:

​

Prepayment
If you choose to pay in advance, we will send you our bank details in a separate e-mail and deliver the goods after receipt of payment.

 

Cash payment on collection
You pay the invoice amount in cash on collection.

​

PayPal
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions during the ordering process.

PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. You can find further information on this in your PayPal account.

​

6. Transport damage

If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.

​

7. Warranty and guarantees

​

7.1 Liability for defects

The statutory liability for defects shall apply.

​

7.2 Warranties and customer service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.

​

8. Liability

We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health,

• in the event of intentional or grossly negligent breach of duty,

• for guarantee promises, if agreed, or

• insofar as the scope of application of the Product Liability Act is opened.

  In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
  Otherwise, claims for damages are excluded.

​

9. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or

willing to participate in a dispute resolution procedure before a consumer arbitration board.

​

10. Right of withdrawal for original works of art
As the products offered are original works of art, which are considered unique and individually designed works, they are excluded from the statutory right of withdrawal in accordance with § 312g para. 2 no. 1 BGB. It is therefore not possible to cancel the purchase contract unless the goods have defects on delivery that fall under the statutory warranty rights. Should the artwork have defects, we ask the buyer to report these immediately upon receipt of the goods in order to be able to assert warranty claims.